Common

Asked

1. How long does it take to build a website?
Timelines vary depending on the project scope, but typically, a standard website takes 7–10 working days once all requirements and content are provided.
2. What do you need from me to get started?
We’ll need your business details, logo (if available – if not we create it free of cost for you), content for the website (text & images), preferred colour palette, and any reference sites you like.
3. Will my website be mobile-friendly?
Absolutely! Every site we build is fully responsive and optimized for mobile, tablet, and desktop views.
4. Do you offer domain and hosting services?
Yes, we can guide you in purchasing a domain and hosting or manage the entire process for you.
5. Can I update the website myself after it's built?
Yes, we use beginner-friendly platforms like WordPress and others where you can make edits easily. Training can also be provided.
6. What if I don’t have content ready yet?
No worries! We can assist with content writing and provide stock images to get things moving.
7. Do you provide ongoing support?
Yes, we offer monthly and annual maintenance plans to keep your site updated and secure.
8. Is SEO included in the package?
Basic on-page SEO is included in all packages. Advanced SEO and digital marketing services are available as add-ons.
9. What are your payment terms?
Its upon the packages the client requests – For Packages please click - Hyperlink
10. How do I track the progress of my website?
You’ll be assigned a dedicated account manager and receive regular updates via WhatsApp/email and a dedicated client CRM tool throughout the development process.
11. Can I upgrade my website package later?
Yes, you can upgrade your package anytime based on your evolving business needs.
12. Do you offer e-commerce website development?
Yes! We create fully functional e-commerce websites with features like payment gateways, product management, and order tracking.
13. Will my website be secured?
Definitely. We ensure every website is HTTPS-secured and can integrate security plugins or firewalls as needed.
14. Can you redesign my existing website?
Of course! We offer full website revamps to modernize and improve both the look and performance.
15. What platforms do you build websites on?
We work with WordPress, Shopify, Wix, custom HTML/CSS, and more — depending on what fits best for your business.
16. Do you provide email setup with my domain?
Yes, we help set up professional business emails like you@yourdomain.com with domain-linked email services.
17. Will my website be scalable as my business grows?
Absolutely — we build with scalability in mind, so your site can grow with your business.
18. Can I integrate WhatsApp, chatbots, or booking systems?
Yes! We can integrate WhatsApp chat, AI-based chatbots, calendar bookings, and more — just tell us what you need.
19. What makes NeowebVIK different from other web design companies?
We focus on “Affordability” fast delivery, client satisfaction, and business-first designs — plus we’re just one call away for support.
20. Is there a refund policy?
Since our services are custom-tailored, refunds are only considered on a case-by-case basis, based on the work completed and reasons provided.